- What personally identifiable information is collected from you through our website, email communication, and social media.
- How your information is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We collect information from you if you visit or use our website, receive or reply to email communications, or interact with us through social media. We are the sole owners of any information we collect about you and have access only to information you voluntarily give us. We will never sell or rent this information to anyone.
We will not share your personally identifiable information with any third party outside of our organization, other than as necessary. This may include to fulfill your request (such as to process your credit card or to ship your order); to receive our electronic newsletter; to comply with regulatory authorities, courts, and governmental agencies; to comply with legal orders, legal or regulatory requirements, and government requests; with our service providers, regulatory authorities, and governmental agencies to detect and prevent fraud or criminal activity.
Unless you ask us not to, we may contact you to tell you about specials, new products or services. You may opt-out of receiving communications from us by emailing firstname.lastname@example.org or by calling us toll-free at 1-888-998-1822.
Your Access to and Control Over Information
You may opt out of future contact from us at any time. You can do this by emailing us at email@example.com or by calling us toll-free at 1-888-998-1822. You may also contact us to do any of the following:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon in your browser address bar (or at the bottom of your web browser), or by looking for "https" at the beginning of the address of the web page where sensitive information is requested.
While this site uses encryption to protect sensitive information transmitted online, we also take measures to protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We use common carriers (e.g. USPS, UPS, FedEx) to ship orders, and a credit card processing company to bill you for your purchases. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond completing your order.
From time-to-time, we may share aggregated demographic information with our business partners. For example, we may use a business partner to help develop and market products or services, or to present targeted content or advertising to site visitors. We may also share aggregated demographic information to conduct analysis and research about our customers and site visitors. This information is de-identified, meaning it is not linked to any personal information that can identify any individual person.
Our site uses "cookies". A cookie is a piece of data stored on a site visitor's computer to help improve access to our site and identify repeat visitors. Cookies may also be used to track and target the interests of our customers to enhance the experience and usage of our site. Most cookies are not linked to personally identifiable information on our site, meaning the information is de-identified. However some cookie-based technologies may store additional information. For example, if you select “Remember me” when you login to our site, the cookie will store your username.
If you choose to create an account, for example to store your billing and shipping information for future purchases, you are required to give us certain information (such as your name and your billing, shipping, and email address). This information may be used to contact you about the products on our site in which you have expressed interest (such as your wish list), or for purposes of informing you about sales, offers, and other promotions. You may also be asked to provide demographic information about yourself (such as gender or age), but it is not required.
To make a purchase with us you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill and ship your orders. If we have trouble processing an order, this information is used to contact you. This information may also be used to contact you about sales, offers, and other promotions.
We encourage our customers to submit reviews of products they have purchased from us. Reviews are posted on our site, along with your username. No other personal information will be displayed. Submission of reviews is entirely voluntary.
Surveys & Contests
From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Requested information may include contact information (such as name and shipping address), or demographic information (such as zip code, age, or gender). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.